Fargo1, your virtual assistant in the mobile app, can respond in English or Spanish.2
Fargo1, your virtual assistant in the mobile app, can respond in English or Spanish.2
Fargo offers a simplified and enhanced mobile banking experience.
Fargo helps make mobile banking even easier with shortcuts for:
- Sending money with Zelle®®3
- Searching transactions
- Finding your account or routing number
Transcript: Find your shortcut
Screen images simulated and sequences shortened.
[Video Overview: Demonstration of Fargo, WellsFargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates finding a routing number.]
The Fargo welcome screen appears on an outline of a mobile phone.
On screen text: Hi, Penelope. Let me know what you’d like to do today.
Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.
A dialogue box with a microphone icon at the bottom of the screen reads: type or say something.
A yellow dot taps the microphone icon. Text appears as purple circles pulse around the microphone icon: What’s my routing number?
A new screen appears with checking account information including account and routing numbers.
On screen text: Here’s what I found.
Fargo is able to provide valuable insights such as:
- Your FICO® Score and score history®4
- Your spending summary across your accounts
Transcript: Personal insights
Screen images simulated and sequences shortened.
[Video Overview: Demonstration of Fargo, WellsFargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates reviewing a spending summary.]
The Fargo welcome screen appears on an outline of a mobile phone.
On screen text: Hi, Penelope. Let me know what you’d like to do today.
Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.
A dialogue box with a microphone icon at the bottom of the screen reads: type or say something.
A yellow dot taps the microphone icon. Text appears as purple circles pulse around the microphone icon: What did I spend last month?
A summary screen appears with three tabs: Summary, Category, and Merchant.
On screen text: Here’s your spending for your personal checking and credit card.
The summary tab is highlighted. A graph shows a month by month spending comparison.
A yellow dot taps the Category tab.
A pie chart appears showing spending in different categories as the screen scrolls down to reveal a list of spending in top categories including shopping, food and drink, pets, home, health and other.
A yellow dot taps the Merchant tab.
A pie chart appears showing spending at different merchants as the screen scrolls down to reveal a list of spending with top merchants.
Here’s how to use Fargo:
Start by signing into the latest version of the WellsFargo Mobile® app
Then tap the Fargo icon in the top left corner and speak or type your question into the prompt.
Not sure what to ask? Fargo offers suggestions to get you started, and you can even ask Fargo what it can do.
Transcript: How to Fargo
Screen images simulated and sequences shortened.
[Video Overview: Demonstration of Fargo, WellsFargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates how to review what Fargo can do.]
The Fargo welcome screen appears on an outline of a mobile phone.
On screen text: Hi, Penelope. Let me know what you’d like to do today.
Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.
A yellow dot taps the button reading: Show me what Fargo can do.
A new screen appears.
On screen text: Here’s how I can help make banking easier.
Several drop down boxes are listed, they include:
Get help with transactions, Make a payment or transfer, Manage accounts, Manage cards, and Update profile and settings.
A yellow dot taps the drop down box that reads: Get help with transactions. The box expands revealing a list that reads:
Find charges over $50, Show activity from Amazon, Show deposits this week, Show pending transactions, Search for recent withdrawals, Dispute a transaction, Report fraud.
Fargo offers a simplified and enhanced mobile banking experience.
- Find your shortcut
Fargo helps make mobile banking even easier with shortcuts for:
- Sending money with Zelle®®3
- Searching transactions
- Finding your account or routing number
Transcript: Find your shortcut
Screen images simulated and sequences shortened.
[Video Overview: Demonstration of Fargo, WellsFargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates finding a routing number.]
The Fargo welcome screen appears on an outline of a mobile phone.
On screen text: Hi, Penelope. Let me know what you’d like to do today.
Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.
A dialogue box with a microphone icon at the bottom of the screen reads: type or say something.
A yellow dot taps the microphone icon. Text appears as purple circles pulse around the microphone icon: What’s my routing number?
A new screen appears with checking account information including account and routing numbers.
On screen text: Here’s what I found.
+ Personal insights
Fargo is able to provide valuable insights such as:
- Your FICO® Score and score history®4
- Your spending summary across your accounts
Transcript: Personal insights
Screen images simulated and sequences shortened.
[Video Overview: Demonstration of Fargo, WellsFargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates reviewing a spending summary.]
The Fargo welcome screen appears on an outline of a mobile phone.
On screen text: Hi, Penelope. Let me know what you’d like to do today.
Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.
A dialogue box with a microphone icon at the bottom of the screen reads: type or say something.
A yellow dot taps the microphone icon. Text appears as purple circles pulse around the microphone icon: What did I spend last month?
A summary screen appears with three tabs: Summary, Category, and Merchant.
On screen text: Here’s your spending for your personal checking and credit card.
The summary tab is highlighted. A graph shows a month by month spending comparison.
A yellow dot taps the Category tab.
A pie chart appears showing spending in different categories as the screen scrolls down to reveal a list of spending in top categories including shopping, food and drink, pets, home, health and other.
A yellow dot taps the Merchant tab.
A pie chart appears showing spending at different merchants as the screen scrolls down to reveal a list of spending with top merchants.
+ How to Fargo
Here’s how to use Fargo:
Start by signing into the latest version of the WellsFargo Mobile® app
Then tap the Fargo icon in the top left corner and speak or type your question into the prompt.
Not sure what to ask? Fargo offers suggestions to get you started, and you can even ask Fargo what it can do.
Transcript: How to Fargo
Screen images simulated and sequences shortened.
[Video Overview: Demonstration of Fargo, WellsFargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates how to review what Fargo can do.]
The Fargo welcome screen appears on an outline of a mobile phone.
On screen text: Hi, Penelope. Let me know what you’d like to do today.
Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do.
A yellow dot taps the button reading: Show me what Fargo can do.
A new screen appears.
On screen text: Here’s how I can help make banking easier.
Several drop down boxes are listed, they include:
Get help with transactions, Make a payment or transfer, Manage accounts, Manage cards, and Update profile and settings.
A yellow dot taps the drop down box that reads: Get help with transactions. The box expands revealing a list that reads:
Find charges over $50, Show activity from Amazon, Show deposits this week, Show pending transactions, Search for recent withdrawals, Dispute a transaction, Report fraud.
Ask 
:
:“Show me my Amazon purchases”
“How much did I spend on pets?”
“What did I spend on groceries?”
“Do I have any pending transactions?”
“What bills are due?”
“I need to turn my card off”5
Screen image simulated.
Frequently asked questions
-What can I do with Fargo?
You can speak or type to ask Fargo to help with things like:
- Providing insights into spending
- Moving money, including transferring between accounts6 and sending money with Zelle®
- Updating account and card settings
+Can I talk to Fargo?
Yes, you can speak or type your questions to Fargo, and Fargo provides typed responses.
+In what language is Fargo available?
Fargo is available in English and Spanish.
+What happens if Fargo can’t answer my question?
If Fargo can’t answer your question, Fargo will direct you to Customer Service to speak with someone who can help.
+Who is able to use Fargo?
Fargo is only available to WellsFargo consumer customers.
+How can I get Fargo?
Fargo is available exclusively in the WellsFargo Mobile® app for smartphones. If you don’t have the app, visit your favorite app store today to download it.
- Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo is only available on the smartphone versions of the Wells Fargo Mobile® app.
- WellsFargo Online® and the WellsFargo Mobile® app may not be available in Spanish to all customers and some products, services, and communications may only be offered in English.
- Enrollment with Zelle® through WellsFargo Online® or WellsFargo Business Online® is required. Terms and conditions apply. U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. For your protection, Zelle® should only be used for sending money to friends, family, or others you trust. Neither WellsFargo nor Zelle® offers a protection program for authorized payments made with Zelle®. The Request feature within Zelle® is only available through WellsFargo using a smartphone. Payment requests to persons not already enrolled with Zelle® must be sent to an email address. To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution's online or mobile banking experience. For more information, view the Zelle® Transfer Service Addendum to the WellsFargo Online Access Agreement. Your mobile carrier's message and data rates may apply. Account fees (e.g., monthly service, overdraft) may apply to WellsFargo account(s) with which you use Zelle®.
- You must be the primary account holder of an eligible WellsFargo consumer account with a FICO® Score available, and enrolled in WellsFargo Online®. Eligible WellsFargo consumer accounts include deposit, loan, and credit accounts, but other consumer accounts may also be eligible. Contact WellsFargo for details. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
Please note that the score provided under this service is for educational purposes and may not be the score used by WellsFargo to make credit decisions. WellsFargo looks at many factors to determine your credit options; therefore, a specific FICO® Score or WellsFargo credit rating does not guarantee a specific loan rate, approval of a loan, or an upgrade on a credit card.
- Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the card will also be turned off. For debit cards, turning off your card will not stop transactions using other cards linked to your deposit account. For credit cards, turning off your card will turn off all cards associated with your credit card account. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
- Terms and conditions apply. Setup is required for transfers to other U.S. financial institutions, and verification may take 1–3 business days. Customers should refer to their other U.S. financial institutions for information about any potential transfer fees charged by those institutions. Mobile carrier's message and data rates may apply. See WellsFargo's Online Access Agreement for more information.
Amazon and all related badges and logos are trademarks of Amazon.com, Inc. or its affiliates.
FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
WellsFargo Bank, N.A. Member FDIC.
